Feedback Survey Questionnaire

June 10, 2011

We would like to find out what you think of our services so we can keep providing you with quality services. The survey will only take about two minutes of your time.

Name (optional):

_____________________________________________________

Telephone (optional):

____________________________________________________

Address (optional):

____________________________________________________

Email (optional):

____________________________________________________

How would you rate the level of our service? (Please tick one).

Excellent ___     Very good __     Good __    Satisfactory  __   Poor __

Were your expectations met? __________

Did we answer all your queries? ________________________________________________________________________

Were you provided with professional help in a timely manner?

________________________________________________________________________

Do you think our customer care representative understood you?

________________________________________________________________________

________________________________________________________________________

How can we improve on our services?

________________________________________________________________________

________________________________________________________________________

Would you use our services again?

________________________________________________________________________

Do you have any comments or remarks on the service you have received?

________________________________________________________________________

________________________________________________________________________

Thank you for taking your time to complete our survey.

Download Feedback Survey Questionnaire in Word Format

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