Online Purchase Survey Questionnaire

July 6, 2011

1.    Overall, how was your online purchase experience?

  • Excellent
  • Good
  • Average
  • Bad
  • Terrible

2.   Do you prefer making a purchase from City Electronics from the internet over their local stores?

  • Yes
  •  No

3.   Do you prefer shopping online from City Electronics over other home shopping services (i.e., catalogs, “1-800” services or television).

  • Yes
  •  No

4.    Thinking back to your online experience with City Electronics, please indicate your degree of agreement with the following statements.

  •  Strongly Agree    Agree    Neutral    Disagree    Strongly Disagree
  • I say positive things about this Internet retailer to other people.
  • I consider City Electronics to be my first choice when I need electronics.
  • I intend to purchase from City Electronics in the future.
  • The products I purchased from City Electronics were a good value.

5. On a scale from 1 to 7, please rate your agreement with the following statements.

  •    Strongly Disagree
  •    Neutral
  •     Strongly Agree

Download Online Purchase Survey questionnaire  in Word Format


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