Product Questionnaire Example

June 22, 2011

The main purpose of administering a product questionnaire is to gather valuable data regarding customer satisfaction as it pertains to the use of the product. This makes it possible to find out more about what customers need and what aspects of the products are important to them. This product questionnaire example shows the structure of a product questionnaire.

Sample Product Questionnaire Example

Thank you for participating in this survey. Your feedback is valuable.

Name …………………………………………..                            Date ………………

Age ………………………………………………

Address …………………………………………

When did you first purchase a Light Touch handset?

……………………………………………………………………………….

How did you hear about the market presence of Light Touch handsets?

………………………………………………………………………………………

Which particular Light Touch handset model do you currently own?

…………………………………………………………………………………………….

Have you previously owned other Light Touch handset models?

…………………………………………………………………………………………….

If yes, please name the models?

……………………………………………………………………………………………

What would you say is your favorite Light Touch handset?

…………………………………………………………………………………………..

Please give reasons for your answer above

……………………………………………………………………………………………

How would you rate the performance and battery life of your Light Touch handset?

a.      Excellent

b.     Good

c.      Average

d.     Poor

What problems might you have experienced with a Light Touch handset?

………………………………………………………………………………………………

Do you use other handset brands apart from Light Touch?

………………………………………………………………………………………………

Are Light Touch handsets affordable?

………………………………………………………………………………….

Where do you buy your Light Touch handset from?

…………………………………………………………………………………

Does your Light Touch handset have a guarantee of service or warranty?

………………………………………………………………………………………………

Do any of your friends or family use Light Touch handsets?

………………………………………………………………………………………………

What features of the Light Touch handsets are most useful to you?

………………………………………………………………………………………………

Would you recommend a Light Touch handset?

………………………………………………………………………………..

Please give reasons for your answer above

………………………………………………………………………………

Download Product Questionnaire Example in Word Format

 

 

 

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