The construction of a questionnaire determines just how well the objectives of a survey will be met. A good questionnaire is made up of statistically useful questions, which when analyzed, will give the researcher the desired data. The phrasing of the questions mainly depends on whether the researcher intends to get quantities or qualitative data from the exercise. Other factors that affect the success of a questionnaire are order of the questions, question formats and irrelevant questions. Overall, the questions contained in a questionnaire should be relevant to the research objectives and should be in line with expected responses in order to ensure easier interpretation.
Example:
1) Define your reading habits
__________________________________________________________________
2.Do you use library services either in your community or in your institution?
If yes, please state your reasons_____________________
3) How would you rate library services in your community/institution?
Very satisfying
Moderately satisfying
Unsatisfactory
4) Would you propose any changes in how services are offered in the library? ____
If yes, please specify the proposed changes
________________________________________________
5) Was the assisting staff in the library helpful? ___________
6) Did they respond to your queries in good time? _____________
7) Give your opinion regarding the library’s hours of operation
Convenient
Should be extended
The library should operate on a 24 hour basis
8 ) Have you ever needed to use the library just to find it closed?
Yes
No
If yes, what did you do?
Waited till the next day
Went to another library
Did nothing
9) State any suggestions on how library services can be improved
____________________________
Download Sample Questionnaire Questions in Word Format