User Acceptance Questionnaire

June 30, 2011

A user acceptance questionnaire is a helpful tool that can be used to analyse the user’s acceptance to any change. This is necessary to carry out organizational decision concerned with dynamic changes in the external environment and hence adapting to them successfully.
Sample User Acceptance questionnaire:
Name of the firm:               ______________________________
Name of the user:               ______________________________
Phone number:           ______________________________
Email address:                    ______________________________
Address:                    __________________________________________________
Q1. Please select the job designation or role in your IT organization.
a)   Business Analyst
b)   Application Developer
c)   Support
d)   Testing
e)   Other __________________________________________
Q2. What is your total number of experience in months? Please select the correct range.
a)   Less than a year
b)   1-3 years
c)   3-5 years
d)   More than 5 years
Q3. Please select how important you feel process improvements should happen in the IT industry.
a)   Very important
b)   Important
c)   Not so important
d)   Irrelevant
e)   Can’t say
Q4. Please select how well can employees in your organization adapt to changes in process improvements.
a)   Very easily
b)   Easily
c)   Very difficult
d)   Difficult
e)   Moderately difficult
Q5. Please rate the management support in training and equipping employees with superior skills to adapt to the new processes on a scale of 1 to 5 where 1 is the least and 5 is the highest.
a)   1
b)   2
c)   3
d)   4
e)   5
Q6. How would you describe your organization?
a)   Too hierarchical
b)   Hierarchical but inclusive
c)   Flat and inclusive
d)   Other _____________________________________________
Q7. What do you think are the crucial aspects to deal with while adapting to changes in the external environment?
_________________________________________
Download User Acceptance Questionnaire in Word Format

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