Vendor Reference Check Questionnaire

June 30, 2011

A vendor reference check questionnaire is required to test the background details and performance of the vendor. This questionnaire is to be carried out before entering into a contract with the vendor. The following questions test the revenue and profitability of the company, facilities of the firm, services provided, etc.

Sample Vendor Reference Check questionnaire:

Name of the vendor:   ______________________________
Contact number: ______________________________
Email address:            ______________________________
Fax:                  ______________________________
Address:            ________________________________________________________
Q1: Please provide a brief performance of your business in the last three years?
Year1: _____________Revenue: ______________ Profit: _______________
Year2: _____________Revenue: ______________ Profit: _______________
Year3: _____________Revenue: ______________ Profit: _______________
Q2. Can you provide your clientele list?
_____________________________________________________________________
Q3. Can you please provide references of some of your clients?
Name of the client:      ______________________
Email id:            ______________________
Phone No:          ______________________
Name of the client:      ______________________
Email id:            ______________________
Phone No:          ______________________
Q4. How long has the firm been in business?
a)   Yes
b)   No
Q5. Do you clients regularly renew the contracts with you?
a)   Yes
b)   No
Q6. Why do you think the clients choose your products over that of your customers?
_____________________________________________________________________
Q7. Do you have a Research and Development (R&D) facility in the firm?
a)   Yes
b)   No
Q8. How do you perform the performance check of the testing team?
_________________________________________________
Q9. Do you handle customer queries and provide free after sales support?
a)   Yes
b)   No
Q10. Do you provide free installation?
a)   Yes
b)   No
Q11. Do you take client ratings of your services?
a)   Yes
b)   No
Q12. If ‘yes’, what has been the average rating given by your clients in the past 3 years?
_________________________________________

Download Vendor Reference Check Questionnaire in Word Format

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