Web Questionnaire for Clients

June 30, 2011

A web questionnaire for clients is very necessary to capture the necessary expectations of the client from the web development. The questionnaire is needed to record the sections that are to be retained and sections that are to be upgraded through the website development.

Sample Web questionnaire for clients:

Name of the client:      ______________________________
Phone number:   ______________________________
Email address:            ______________________________
Fax:                  ______________________________
Name of the representative: ____________________________________
Email id of the representative: __________________________________
Q1: What is the objective(s) of developing a website?
_________________________________________
Q2. What is the potential reason for customers to visit the website?
______________________________________________
Q3. What are the facilities available on the website for the end users?
a)   Employment opportunities
b)   Product and service information
c)   Buying the products or services of the firm
d)   Other ______________________________________________
Q4. What are the features of the website that you would like to develop for audience retention?
________________________________________
Q5. Which of the contents on the website do you want to retain?
________________________________________________
Q6. Which sections of the website do you want to develop?
________________________________________________
Q7. What is the unique selling point of the firm?
________________________________________________
Q8. To make the USP clear to the customers, what are the various communication messages to be displayed on the website?
_______________________________________________

Q9. What kind of improvement in market share would you like to expect after web development?
__________________________________
Q10. Do you want audience participation and feedback to be recorded through the website?
a)   Yes
b)   No
Q11. Do you have application integration with the website?
a)   Yes
b)   No
Q12. If the answer to the above question is ‘no’, do you want us to help you develop application integration?
a)   Yes
b)   No
Download Web Questionnaire for Clients in Word Format

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